Our Service

Managed Process Outsourcing (MPO)

Delivers efficient, expert-led support for non-core business functions.

Managed Process Outsourcing enables end-to-end ownership of defined business functions, ensuring service continuity, cost efficiency, and operational excellence under expert management.

Managed Process Outsourcing (MPO) enables organizations to streamline specific business functions—such as finance, compliance, or operations—through a structured and performance-driven service model. This approach ensures consistent service levels, operational transparency, and ongoing performance improvement, while reducing internal management effort and overhead. From transition and team deployment to steady-state operations, processes are managed under defined governance frameworks and measurable outcomes. MPO supports long-term value creation by enhancing efficiency, ensuring compliance, and allowing internal teams to focus on core strategic priorities.

End-to-End Delivery. Process Control. Business Continuity

  • Smart Process Management

    Structured execution and monitoring of critical business functions to drive efficiency, accuracy, and service continuity.

  • Performance-Led Operations

    Delivery aligned with defined SLAs and KPIs, ensuring measurable outcomes and continuous operational improvement.

  • Process-Level Compliance

    Execution of outsourced functions in line with applicable financial, and internal control standards.

Our Process

  • 01.

    Understanding the Business Context

    Engage with stakeholders to understand the organization’s structure, key priorities, and current operational challenges. This sets the foundation for a tailored outsourcing approach.

  • 02.

    Defining the Process Scope

    Identify target functions, including volumes, workflows, dependencies, and performance expectations.

  • 03.

    Evaluating Risks and Requirements

    Assess compliance needs, control frameworks, and data security considerations to ensure a risk-aligned outsourcing plan.

  • 04.

    Structuring Engagement and Commercials

    Outline the delivery model, governance mechanisms, and commercials aligned with scope, timelines, and business goals.

  • 05.

    Proposal Submission

    Present a formal proposal including service scope, timelines, team structure, and SLAs for client review and approval.

We Are Here To Help

How is MPO different from staff augmentation?

MPO provides full process ownership, operational governance, and measurable outcomes—beyond just manpower supply.

Can existing teams be integrated into the MPO model?

Yes. Based on the engagement model, current employees can be transitioned or aligned to the outsourced function.

What are the primary benefits of MPO?

Improved efficiency, cost savings, compliance assurance, reduced management overhead, and enhanced focus on core business areas.

What is the typical implementation timeline?

Transition and stabilization typically range from 4 to 8 weeks, depending on complexity and scope.

What is the typical team structure in an MPO setup?

A dedicated team is assigned based on process complexity, including process leads, support staff, and a single point of contact for coordination.

MPO Solutions

How TRC's MPO Solutions Help Your Company?

We reimagine MPO to enhance compliance, boost brand value, and drive growth. Partner with us to unlock your business’s full potential.

We reimagine MPO to enhance compliance, boost brand value, and drive growth. Partner with us to unlock your business’s full potential.

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